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GENERAL BUSINESS
Innovation & Creativity - How to improve profits, generate new ideas and stay ahead of your competition.
Communications - Examines the verbal and nonverbal skills necessary for effective communications inside and outside of your organization.
The Elements of Teamwork- Whether your company is growing, merging or "rightsizing" you face the challenge of having everyone working together in harmony. This course points out and provides strategies to obtain and
maintain a positive atmosphere which promotes goal achievement.
First Class Customer Service - How to ensure you will create customers satisfaction in person or on the phone. Techniques for dealing with both External and Internal customers.
How to Hire & Fire - Examines how to recruit and retain quality employees.
Management Strategies for a Technical Person in a Leadership Role - Addresses the challenges and teaches techniques that are needed by technical people when moving into management.
Leadership Strategies for the 21st Century - Today you must be able to lead and paint the vision. This session covers leadership skills, style, development and responsibilities.
HEALTHCARE
A/R Management - Maximizing collections and reducing the costs of collecting in today's challenging environment.
Managing Your Practice as a Business - How to compete in today's marketplace. Examines cost, marketing, staffing, accounts receivable etc.
How to Survive and Thrive in Todays Medical Practice - Changes are occurring in health care almost by the hour. Practices must examine their operations and apply new techniques.
Organizations that have attended Dave Jakielo Seminars:
| · Veterans Hospital of Pittsburgh |
· Allegheny County Dept. of Aging |
| · 3M Corporation |
· State University of New York (SUNY) |
| · Northwest Airlines |
· University of Virginia |
| · McKesson Automation |
· Phillips Petroleum |
| · American Express |
· MCI Telecommunications |
| · Frisbee Hospital |
· Blue Cross Blue Shield of Texas |
| · Sony Corporation |
· Pepsi Cola Corporation |
| · AT&T Communications |
· Fair Acres |
OVERVIEW
Dave Jakielo, a certified trainer, has over 30 years of hands on management experience with two multi million dollar corporations. He is co-author of the book, "The Sales Coach." He has been speaking, consulting and teaching business methods to managers, clerical staffs, business owners and other professionals throughout the country and internationally for over a decade. Programs are designed to be educational, informative and entertaining.
Dave has been trained at the Buckley School of Public Speaking. He is a member of various professional management organizations, the National Speakers Association and a member of the International Brotherhood of Magicians.
Program lengths are modified based on program planners requirements. Seminars are available to individuals, groups or can be held in-house for your individual company. For more information - Call Dave Jakielo at 412-921-0976.
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