"I'd like to express my deep gratitude to you for presenting at the Pennsylvania Association for the Blind conference at Seven Springs.

Developing a program for two conferences a year can be a daunting task. We set our sights this year on having a meaningful set of programs that would be motivating and educational for all of our participants. Thanks to you, we succeeded. That is evidenced by the evaluations we got from the participants. Without exception, they thought your presentation was informative and entertaining! One of the conference participants said you presentation was 'the best of the best.'

You gave everyone a lot to think about. Thanks so much. I look forward to your regular newsletters and have forwarded your website to our member agencies."

Elaine R. Welch
President/CEO
Pennsylvania Association for the Blind

"I received many compliments regarding the usefulness of information and your presentation style on customer service strategies. Our own internal post meeting survey rated you as the best speaker of the day!"

Ralph Sweitheim, MS, PT, OCS
Executive VP of Operations
Phoenix Rehabilitation and Health Services

"The evaluations are excellent and the attendees want this to become an annual event. The participants appreciate the fact that they learn while having fun. Thanks so much for sharing your expertise."

Angela D. Stoops, RN, BS, MBA
Hagerstown Community College

"It was a pleasure having you at Pathology Services Associates Camp Meeting October 2003 in Asheville NC. Your presentation was on target and well received by our group. Thank you for helping to make our meeting a great success!"

Lisa A. Gryscavage
Director of Client Services and Business Development

"Thank you for giving two excellent presentations at last week's seminar. The evaluations and verbal feedback on your session were excellent."

Anne H. Cooper
President, Health Care Consultants

"I just wanted to let you know that the response from the morning and afternoon sessions was A++++ and their exact words were 'fabulous,' 'informative,' 'fun,' and they were so glad that they had the opportunity to attend.

They were so enthusiastic that they suggested having you return and speak to the entire CMBS staff. Thank you again!!"

Yolanda Reze
California Medial Billing Services

"A single idea you provided has netted the company over $25,000."

Scott Risley
President, BillAmerica

"Your depth of knowledge coupled with your ability to hold the audiences attention is to be commended."

Joan Kiel
Chairman – Health Management Systems Duquesne University

"On behalf of the Greater Northeast Chapter of HBMA, I want to thank you for your excellent and as always, entertaining, presentation on Motivating Your Staff. Attendees rated your presentation very positively on the evaluation forms, with comments such as, 'Excellent as Always' and 'Fantastic.'"

Madelon I. Berger, CHBME
President GNEC

"A sincere note of appreciation for the time you spent with my staff and me last week. The insights you shared during the Customer Service Seminar were invaluable."

Sheila Badger, COO
MBI Solutions

"You gave us a lot to think about and put into practice. There was much discussion about the things you had to say after you left."

John A. Laslo
Program Chair PAPEN South

"In the chaotic world of the health care business combined with personal lives that are equally as hectic, it is difficult to stay energized and focused. We were honored to have Dave Jakielo in-house to do training with our managers and then an entire company wide training session.

I have heard Dave numerous times and always learn something new and inspiring. Dave is great interacting with the audience and through humor educates those in attendance about fundamental issues of mankind that are relevant to any industry. My team was motivated after Dave's departure and many indicated to me that his lecture helped them with issues in their personal life.

Dave is one of the best speakers in the industry!"