I received many compliments regarding the usefulness of information and your presentation style on customer service strategies. Our own internal post meeting survey rated you as the best speaker of the day!

Ralph Sweitheim, MS, PT, OCS
Executive VP of Operations
Phoenix Rehabilitation and Health Services

The evaluations are excellent and the attendees want this to become an annual event. The participants appreciate the fact that they learn while having fun. Thanks so much for sharing your expertise.

Angela D. Stoops, RN, BS, MBA
Hagerstown Community College

Dear Dave,

It was a pleasure having you at Pathology Services Associates Camp Meeting October 2003 in Asheville NC. Your presentation was on target and well received by our group. Thank you for helping to make our meeting a great success!

Lisa A. Gryscavage
Director of Client Services and Business Development

Dear Dave,

Thank you for giving two excellent presentations at last week's seminar. The evaluations and verbal feedback on your session were excellent.

Anne H. Cooper
President, Health Care Consultants

Hi Dave,

I just wanted to let you know that the response from the morning and afternoon sessions was A++++ and their exact words were 'fabulous,' 'informative,' 'fun,' and they were so glad that they had the opportunity to attend.

They were so enthusiastic that they suggested having you return and speak to the entire CMBS staff. Thank you again!!"

Yolanda Reze
California Medial Billing Services

"A single idea you provided has netted the company over $25,000."

Scott Risley
President, BillAmerica

"Your depth of knowledge coupled with your ability to hold the audiences attention is to be commended."

Joan Kiel
Chairman – Health Management Systems Duquesne University

"On behalf of the Greater Northeast Chapter of HBMA, I want to thank you for your excellent and as always, entertaining, presentation on Motivating Your Staff. Attendees rated your presentation very positively on the evaluation forms, with comments such as, "Excellent as Always" and "Fantastic."

Madelon I. Berger, CHBME - President GNEC

"A sincere note of appreciation for the time you spent with my staff and me last week. The insights you shared during the Customer Service Seminar were invaluable."

Sheila Badger
COO, MBI Solutions

"You gave us a lot to think about and put into practice. There was much discussion about the things you had to say after you left."

John A. Laslo
Program Chair PAPEN South

"In the chaotic world of the health care business combined with personal lives that are equally as hectic, it is difficult to stay energized and focused. We were honored to have Dave Jakielo in-house to do training with our managers and then an entire company wide training session.

I have heard Dave numerous times and always learn something new and inspiring. Dave is great interacting with the audience and through humor educates those in attendance about fundamental issues of mankind that are relevant to any industry. My team was motivated after Dave's departure and many indicated to me that his lecture helped them with issues in their personal life.

Dave is one of the best speakers in the industry!"

Jackie Davis-Willett
President
TERM Billing, Inc.