STEP ONE SURVEY: Measures a person's attitude towards: HONESTY, INTEGRITY, SUBSTANCE ABUSE, and RELIABILITY AND WORK ETHIC.

PROFILES PERFORMANCE INDICATOR: Measures behavioral tendencies in critical job related competencies including: productivity, quality of work, initiative, teamwork, problem solving, motivational tendencies and personal response to stress frustrations and conflict.

THE PROFILE XT: Views the total person in the areas of: thinking and reasoning, occupational interest, and expanded behavior traits.

CHECKPOINT - 360 FEEDBACK SYSTEM: Measures eight skill clusters and 18 universal competencies including: communication, leadership, adaptability, relationships, task management, production, development of others, and personal development.

SALES INDICATOR: Identifies sales aptitude traits that are desirable for a selling position. Measures competitiveness, persistence, self-reliance, energy and sales drive. Predicts: behaviors in prospecting, closing sales, call reluctance, self starting, teamwork, building and maintaining relationships and compensation preference.

CUSTOMER SERVICE SURVEY: Measures customer service knowledge, assertiveness, persistence, empathy, drive, organization, maturity, creativity and incentive.

CALL CENTER SURVEY: Measures understanding of sales practices, assertiveness, emotionally toughness, empathy, drive, organization, maturity, creativity, and incentive.