David F. Jakielo, CHBME
Speaker, Author, Consultant

Dave Jakielo has over 30 years of hands on management experience. His background includes twelve years in hospital patient finance and, subsequently, over two decades of managing physician practices nationwide.

Dave has been speaking, consulting and teaching business methods to managers, clerical staffs, business owners and other professionals throughout North America and in Europe and Asia.

He has extensive experience in sales, marketing, customer service, business start-ups and turnarounds, due diligence process and acquisitions assimilation.

He is co-author of four books: The Sales Coach...Tips from the Pros, Information Technology for the Practicing Physician, Real World Customer Service Strategies and Conversations on Success. He is also a regular columnist in the trade journal Billing.

Dave received his CHBME (Certified Healthcare Billing & Management Executive) in 1998. His professional membership includes being a Past President of the Healthcare Billing & Management Association (HBMA). In addition he is past President of the National Speakers Association - Pittsburgh Chapter, and also holds membership in the International Brotherhood of Magicians.

Dave is a graduate of University of Pittsburgh and received his Masters in Management from Carnegie Mellon University. He is a certified trainer and has trained at the Buckley School of Public Speaking. He is President of his own Seminar, Training and Consulting Company.

David F. Jakielo
86 Hall Avenue
Pittsburgh, PA 15205

R E S U M E 

Professional Experience

Seminars, Training and Consulting
Pittsburgh PA
July 1996 to Present

President. Delivering success strategies to companies, organizations and individuals in a consulting role or through seminars. Have delivered over 300 seminars in 47 states, the United Kingdom and India on various topics.

Alpha Thought, Chicago IL

August 2003 to Present

Currently Consultant to the Board of Directors after serving as Chief Operating Office of the 20 million dollar physician billing company. The company has over 400 employees in seven offices located across the United States.

Summit Healthcare Services
Brecksville OH
July 2001-July 2003

Chief Operating Officer of a 10 million dollar physician billing company. Summit has a 120 employees serving clients in seven states.

Alliance Ventures
Pittsburgh PA
Sept 1998 to June 2001

Director, Physician Billing for 125 Physicians who are owners or affiliates of a Medical Services Organization (MSO). This is a multi specialty group who practices in Pennsylvania. Encompasses office, hospital, skilled nursing facility and rural health clinic billing.

Medaphis Corporation
Pittsburgh PA
Sept. 1985 to July 1996

Senior Vice President. Responsible for the operations of the North Central Region. The regions annual revenue has grown from $300,000 to over $50 million. The number of employees increased from 23 to 1,000+. Duties have included operations, sales and marketing, client service and the assimilation of six acquisitions. The acquisitions included converting numerous computer systems and assimilating hundreds of employees into the company.

University Anesthesia, CCMF
Pittsburgh PA
May 1983 to Sept. 1985

Business Manager, responsible for managing the financial aspects of the practice for 65 physicians and over 100 nurses in six hospital locations.

University of Pittsburgh Medical Center
Pittsburgh PA
Sept. 1971 to May 1983

Director of Patient Finance. Responsibilities included Admissions, In and Out patient billing, Physician Practice Plan, Credit and Collections, Cashiers' office.

Chairperson of the Computer User Committee which encompassed coordinating requirements of the various departments: Medical Records, Admissions, Legal Counsel, Information Services, Patient Accounting, Fiscal Affairs, Cost Accounting and various Clinical departments. My function was to correlate needs and determine priorities for future development and assist with the implementation, documentation and training of a new computer system.

Education

Carnegie Mellon University
Pittsburgh PA
Masters from the H. John Heinz School of public management 2001.

University of Pittsburgh
Pittsburgh PA

BS in Business Administration 1978

Buckley School of Public Speaking

Camden SC - 1995

Additional Professional Activities

Co-author of the book Real World Customer Service Strategies That Work - ISBN 1-885640-82-X

Co-author of the book The Sales Coach, Tips From The Pros. 1997 - ISBN: 1-889944-02-5.

Co-author of the book Information Technology for the Practicing Physician. 2001 - ISBN: 0-387-98984-6

National columnist since 1996 for the Healthcare Billing & Management Association monthly publication Billing as well as other trade journals.

1999 recipient of the J. Dennis Mock Award, for Outstanding Service and Dedication to the Billing Industry

I am a certified trainer and seminar leader.

Performing magician since 1981.

Professional Memberships

Certified Healthcare Billing & Management Executive (CHBME)
1998 - Present

Healthcare Billing & Management Association (HBMA) (Past President)
1990 - Present

Elected Member of the Board of Directors (HBMA) - 1995 - 2000 - 2002-2003
President - 1997-1998

National Speakers Association
1997 - Present

Pennsylvania Speaker Association
1996- Present
Treasurer 2000- 2001
President Elect 2001 - 2002
President 2002 - 2003

International Brotherhood of Magicians (IBM)
1981 - Present

Community Activities

President of Elizabeth Seton School Board
1993 - 1995

Chairperson of the Pittsburgh Diocesan
1992 - 1994
Merger committee
Assisted in the merger of 3 schools into one new entity.